Tuesday, June 27th at 10:15am, 4th floor, Room 17AB
Janet Appel, RN, MSN, CCM and Christine Tedeschi, MSN, RN, CCM, CDE will share how Sharp Healthcare is “Transforming Case Management One Text at a Time.”
Text reaches people. Agile Health recognizes that the power of text messaging extends far beyond the tactical ‘ONE & DONE’ interactions so often used in healthcare. Text is highly trusted, personal, and uniquely suited for sustained one-on-one dialogue. To truly harness its power, interactive, relevant digital dialogues must be created to build lasting relationships that lead to long-term behavior change.
We deliver highly personalized support – yet our approach is built to scale. Our secure messaging engine uses data-driven algorithms and personalization rules to automate much of the member experience, while queuing up digital coaches for live member support, when needed.
Our digital coaching center serves as home base for our coaching staff to monitor incoming text activity, engage in multiple text-based dialogues at once, and refer clinical escalations to your care team or healthcare practitioners, when appropriate.
Participants are digitally triaged and guided in the right direction; so your care teams can focus their expertise where it is needed and creates value.
Agile Health offers a suite of impactful behavior change programs designed for clients to flexibly customize, integrate and even create their own proprietary program solutions.
We work with each client to develop the solution that effectively addresses their requirements and continually evolves in step with their strategic priorities.
Clients drive the level and pace of integration and customization. Agile Health provides the expertise, systems and environment to make that happen, quickly and easily.
Our technology infrastructure houses program algorithms and content, provides 3rd party eligibility and authentication, directs communication traffic, routes automated and live conversations, integrates devices and stores dialogues, progress and results. All features are HIPAA compliant and API-enabled allowing clients to easily and securely integrate with their programs, portals, call centers and platforms.